Capitol Granite Reviews

Here’s what others are saying about us…


  By Erynn L. on 06/23/17
We love working with Jillian! She’s wonderful and the company does a great job. We have used them for cover countertops in our 2 bathrooms, the kitchen and butlers pantry. Highly recommend this company and Jillian!
 

 
  By David L. on 06/03/17
Thus far in the process I am happy. After my cabinets were installed, Capitol Granite called and set an appointment to template my cabinets. I was scheduled for the next day and the survey was done on time and quickly. Nbw I am waiting to be called to visibly inspect my granite before it is cut.

 
  By Marjorie H. on 05/29/17
From start to finish Capitol Granite was the best. Jessica is the best at the product end, John is the best for installation, thanks guys for a great looking Caesarstone quartz worktop in my new kitchen. They have patience, expertise and professionalism. Great product and great service and great installation. I will definitely use them again if I move and re-do another kitchen. Honest, thorough, knowledgeable, efficient, and very patient! John and his team are the kind of folks you like to have in your house. Communication and coordination- all excellent.
 

 
  By Thelma J. on 05/25/17
Great team work!! Most satisfied with the work.
 

 

I want to express my delight with Brian for a job well done. From coming into the showroom at closing on a Friday to the completion of the plumbing, everything and everyone was perfect.

On a Friday afternoon just minutes before closing, you approached, explained that you would be with me as soon as you could complete paper work with a customer. I offered to come back, but you insisted that you would work with me after locking the door. You were so thorough in offering suggestions and explanations that I made a decision and placed the order for new counter tops. You were there every step of the way.

The installation was flawless. Once the original tops were removed the installer discovered a structural issue. The installer was able to rectify this issue and my countertops were completed. They are fantastic.

The plumber came the next morning and completed the job.

I now have a beautiful new kitchen. Thank you for this fantastic service.

A very satisfied customer!

 

–Barbara Owen
–Midlothian VA
–June 10, 2017


Thank you for getting someone over to install my countertop yesterday. I really liked that guy – he explained to me what he was doing, he was very professional and pleasant and was careful about what he was doing. He’s definitely represents your company well.

 

–Michelle Bailey
–Midlothian VA
–March 2, 2017


We want to say how professional, courteous, and knowledgeable all the contractors were who worked for Capitol Granite on our project.

The installers did a great job keeping the dust to a minimum and getting the prep work and actual counters installed in one day. They were hard workers who never stopped all day. They explained what they were doing and the various chemicals etc. they were using for the long life of the granite.

The plumber was quick and knew what he needed for the job. He explained what he was doing as he fitted the water pipes on the sink and worked to finish before the tile people arrived.

The tile man was very thorough, never taking short cuts, knowledgeable about the steps that had to be taken and kept all the work space as neat as possible. He made suggestions when we asked for his help. We are pleased we followed his ideas. There are left over materials which we will be able to return to the store for credit because he was very thorough in measuring.

Thank you Leigh for your own efforts on our part towards making this a success. We look forward to many years enjoying these improvements.

 

–Bert and Judy Hilburger
–Williamsburg VA
–February 12, 2017


I own a real estate development company, and a few restaurants in Charlottesville. In the past I’ve used various granite and counter-top companies. But finally I found Capitol! They are fantastic, and Melissa was a joy to work with. With my busy schedule, she made it easy on us and the turnaround was super fast. They even went above and beyond and helped us fix another countertop that we got from another company. Who does that? I highly recommend Capitol, and they will be our go-to granite company moving forward! Price is right, and customer service was even better!

–JR Hadley
–Charlottesville VA
–January 30, 2017


I am the Maintenance Director for a 180 unit IL/AL community. Melissa and JC from Capitol Granite have done a great job from start to finish, selecting, templating, production and installation of countertops for seven of our kitchens. Service has been professional, courteous, neat, prompt and accurate. I anticipate a long relationship with Capitol Granite.

–Steve Aldrich
–Richmond VA
–January 29, 2017


I manage an apartment community in which we are beginning an enhancement project of our homes, at total of 300 apartments over the next 2 years. A bid was received from Capitol Granite and a competitor. It was decided to go with the other company and test them out to see how they did. I can’t tell you what a mess that was. We had three test units one of which the wrong granite was installed. The other two had large “coffee or rust” looking stains all over them. We called the granite company only to have an even bigger mess just to fix the issues. I called Melissa Morris at Capitol Granite and she and Paul Menninger, the president, came over to help me get out of the mess I was in. Not only did they match the pricing of the competitor, I received in-depth education in regard to the process that should take place from pricing to choosing your granite to installing. We then had the pleasure of meeting with JC Grzybowski , who came out to template some units. He was fast, efficient and dealt with our residents with nothing but professionalism. They have since installed our model unit and clubhouse kitchen counters and they are absolutely beautiful. I have to tell you, from start to finish, this entire team was professional, informative and a great pleasure to work with. With a renovation of this magnitude and length of time, I feel confident that I will receive the best product and service from Capitol Granite. They have made me feel confident of my decision to have them as a part of my project!

–Beth Zinsky
–Midlothian, VA
–January 25, 2017


Just wanted to tell you what a great experience it was going through Capital Granite for our new countertops. You and I have already discussed how efficient and smoothly working with Jill was in the front end. I am pleased to inform you that it went just as well with the installation. Your contractor called prior to showing up and arrived when he said he would. He reviewed the scope of work with me before he started and the first thing they brought into the house was packing blankets to cover the floors. The finished job was neat and clean along with our kitchen when he left.

Joanne called me yesterday and left a voicemail to follow up on the installation, which was unexpected and appreciated. Please let her and Jill know how pleased my wife and myself are with the whole experience. I could “nit-pick” the tops like so many of our homeowners do but we prefer to have reasonable expectations with stone fabrication and enjoy the awesome change to our living environment!

–T. Myer
–January 18, 2017


We love our Sienna Bordeaux granite kitchen counters and Capitol Granite did a great job. They quickly and professionally took care of any issues with the fabrication and installation and their customer service was superb. We would certainly use them again without hesitation.

–E. Drummond
–August 2016


Very easy process. Needed two bathroom countertops one with a single sink and the other with two sinks. It took less than an hour to walk through the yard and find a remnant that was large enough for both countertops. The measurement and installation process went smoothly and the product (Snow White Quartz) looks great.

–C. Spelbring
–April 2016


They did a great job! From selection to installation – we were very pleased! The install guys were terrific!

–G. Poulter Jr
–March 2016


Capitol Granite is very professional, neat, and clean. They have an amazing attention to detail. Dowry did a great job on our seams. I was shown in the showroom a seam of, I would say, a wide ¼” and that is what I expected. However, with Dowry’s skill and attention to detail my seams are closer to a wide 1/8”. Both guys never wavered even as, the install moved into the 8 o’clock pm hour. Even with terribly unleveled cabinetry, the counter tops are perfectly level all the way around when Dowry and Justin were complete with the install. All edges were caulked cleanly with no excess. The job site was cleaned up and counter tops left sparkling. Just a smooth installation start to finish. Capitol really has an amazing install team.

–E. Lorry
–February 2016


It’s almost impossible to find any company that actually delivers what they promise these days. Capitol Granite is a rare exception. My company has have dealt with many granite and marble designers in the past 12 years but you are by far the best we have come across. We thank you and will recommend you to anyone we know needing a high quality granite countertop.

–s. Milton
–January 2016


The kitchen granite at the Collins house in Waynesboro is exquisite! Thank you so much for helping make that happen and then for MAKING it happen! The Collins are so happy and in love with it. I know that they are going to enjoy it for many years to come.

–Leslie Burns
–Staunton, VA
December 7, 2015

I am writing to let you know how very pleased Gary and I are with the work performed by Alex and Ricky this past week. They called in advance of their arrival, showed up when they said they would and demonstrated a professional but pleasant demeanor the entire time they were here. Effort was made to protect the wood floor in my kitchen and whatever mess was made during the install was cleaned-up before they left. The countertops are beautiful! Both Alex and Ricky cared about the quality of the work they were doing and it is evident in the finished install. If something needed to be checked and double-checked, they did it. They were efficient but not rushed. They were also very patient with my many questions as a curious customer with a penchant for DIY projects.

All in all, from start to finish, my husband and I have been fully satisfied with our experience with Capitol Granite! We would/will recommend your company and installers to others. You, Alex and Ricky are great ambassadors for Capitol Granite. Thanks so much to all of you.

–Sue Green
–Richmond, VA
November 23, 2015

Capitol Granite just completed my kitchen remodel and it looks great! From our first meeting with Erika until the completion of our project, everyone was helpful and extremely professional. This was the second time we used Capitol Granite. In both cases, the project was quick, easy, on-time, and had zero surprises. I was kept in the loop regarding design, pricing, layout, delivery, and installation. The installation was quick and the installers took time to describe the best care for our counter tops. They left no mess to clean up, and were extremely courteous to our family.

I would recommend Capitol Granite for any kitchen project, and would definitely recommend Erika as a fantastic sales person. She went the extra mile and I appreciated her staying involved from start to finish. I want to send a “Thank you” to the entire Capitol Granite Team!

–George and Denise Keller
–Chesterfield, VA
July 20, 2015

I would highly recommend Capitol Granite!! Erika went out of her way to help us from the moment we walked into the store. I even went back to look at samples again and she spent a great deal of time in helping me make the best choice for my kitchen!

The installation process was very well done! The guys were friendly, very professional and really took great care in protecting my home by laying down drop clothes on my flooring- they were on time and really worked well together and knew what they were doing!!

I would highly recommend Capital Granite and their staff to anyone looking to remodel or just looking for a remnant. I will certainly use them for future jobs I may have. They did a great job and I love my new island!

–Patti Cox
–Moseley, VA
May 1, 2015

Capitol Granite did a fantastic job remodeling my kitchen. Brandy provided
her expertise in coordinating the cabinets with the counters and flooring.
It all came together beautifully. Jim and Catfish handled the demo and
install. They worked quickly and efficiently to get the job done. At the end
of the day, the area was cleaned and ready for me to use. I highly recommend
Capitol Granite.

–Rosabeth
–Richmond, VA
May 3, 2015

My favorite expression: “HOLY MACKEREL !!!” I didn’t have any expectations at all beforehand, just hopes of a good job. As the first 10 minutes went by I was very impressed. The lead installer was fantastic, good rapport, good humor……he paid attention to everything going on and still could explain things to us as well. The cut and fabrication was perfect, he only had to use 3 wedges to get the quartz to position correctly. I really have to commend the entire crew involved, from Paul and Jillian, to the very interesting laser templating, the fabrication and both the install guys. When I get the kitchen finished, I will send photos. Good job ! Capitol, you ROCK.

–Janet Post
–Powhatan, VA
March 17, 2015

My thanks to Capitol Granite for a wonderful job on my kitchen! Special thanks to Erika who gave me the best customer service I ever received and who was ever patient as I changed my mind several times. She helped me select a color that is perfect in my kitchen. Thanks to the installation team of Dawry and Dakota who did an expert job. They take pride in their work and Dawry is a master at his craft. The seam is barely visible and the pattern on the backsplash is matched so well that a friend thought it was all one piece. Could not be happier with the finished product and highly recommend Capitol Granite.

–Sonja Honeycutt
–Colonial Heights, VA
March 12, 2015

Our kitchen is gorgeous. We love it!! The Capitol Granite installers couldn’t have been nicer either. This whole thing was a wonderful experience. You were such a pleasure to work with and we are thrilled with the result. Thank you so much.

–Ashby
–Richmond, VA
March 12, 2015

We would like to thank Capitol Granite for their guidance, design specs, and extraordinary workmanship on our kitchen countertops. From the get go, we were shown alternatives, pricing, and explained the details of the process from start to finish. Most impressive, were the two Roberts, who installed and finished the project. They both used intellect, experience, and the utmost expertise in framing, adjusting where needed, and being sure the final product not only matched specs and concept, but also became a finished masterpiece. We were awestruck. Thank you Capitol Granite for your professionalism all around.

–The MacDonalds
–Midlothian, VA
March 11, 2015

I am writing this to express my appreciation to both Capitol Granite and most especially to Erika Billadeau. This is our third purchase from Capitol Granite and we have been extremely pleased with the finished products. When we first researched replacing our old counter tops with granite, we compared three different companies. The selections were similar however Capitol beat the competition hands down on pricing. Home improvements can be very nerve racking but Erika was both professional and patient. She made sure everything ran smoothly and on schedule. We will definitely return to Capitol for all of our granite needs!

–Mary McCoy
–Williamsburg, VA
February 19, 2015
 

I just wanted to send an email to say thank you for all of your help – for the quick answers to my questions, for setting us up quickly with a good installation time, and for working with us when new pieces were added to the quote. We LOVE our granite; it looks wonderful, and it makes a world of difference in our kitchen. I also wanted to let you know that the two men who installed the granite were fabulous – they did a great job, they were so nice, and they answered any questions I had. Thanks for your help. We’ll be sure to recommend you.

–Ashlee Parker
–North Chesterfield VA
February 6, 2015

I wanted to thank you and everyone at Capitol Granite for the fantastic job you did in preparing and installing the granite countertops and shower seat in our new bathroom. The first comment we receive when we show the bathroom is how beautiful the granite looks. In addition to the stone itself, all of the work that your people did from prep work and measurement to final installation was very well done and led to a smooth installation with no surprises. Your professionalism was well appreciated. Thank you again. We look forward to the next time we can work with Capitol Granite.

–David Megel
–Richmond VA
February 4, 2015

I had my granite installed yesterday and I wanted to share with you and Drew Johnson my appreciation for a job well done. Dawry and Justin were a great team. Very professional, neat, clean and had an amazing attention to detail. Dawry did a great job on our seams. I was shown in the showroom a seam of, I would say, a wide ¼” and that is what I expected. However, with Dawry’s skill and attention to detail my seams are closer to a wide 1/8”. Both guys never wavered even as, the install moved into the 8 o’clock pm hour. Even with terribly unleveled cabinetry, the counter tops are perfectly level all the way around when Dawry and Justin were complete with the install. All edges were caulked cleanly with no excess. The jobsite was cleaned up and counter tops left sparkling. Just a smooth installation start to finish. Capitol really has at least one great install team. As is my line of work I struggle to find new mechanically inclined employee’s to deliver a high end result, as does your business, so I can really appreciate Dawry and Justin’s’ knowledge and professionalism. It is difficult to find employees to this caliber and you all should be proud to have them. Once I complete my backsplash I will pass along some pictures to you all. Thanks again for an excellent install! Julie please pass this along to Drew Johnson and share with Dawry and Justin.

–M. Blake Bishop
–Willow Oaks Country Club in VA
July 31, 2014

A belated thank you for the beautiful job completed by your installers Cody & Zak. They did a fantastic job. We were so pleased with their professionalism and level of service. Thanks again to all of your team. Sincerely,

–Susan & Bill Earles
–Radford, VA
July 24, 2014

Thank you again for the professional job you all did for Cheri and me on our kitchen countertops. From beginning to end, each step of the process has been handled professionally and in a manner that is clearly a cut above your competitors we contacted locally. You, the CAD guys, your operations manager taking time to help us with the electronic template layout (cool & unique), all helped us make the only real choice. The level of excellence continued through the installation. Your crew was courteous and respectful of our home; making sure they covered floors and were careful placing the countertops. Their finish work was great and the final surface sealer just makes the natural stone sparkle! This puts a lot of pressure on your plumber, who we expect tomorrow morning for fit-up on the sink & faucet. I am sure he will live up to the superior work of you and your colleagues. Thank you all!

–Keith & Cheri Erk
June 25, 2014

Erika, The replacement of the cracked vanity sink yesterday went smoothly. I can fairly say that our experience with Capitol Granite has been excellent from my first phone call with you all the way through the sink swap yesterday. Everyone we have dealt with has been professional, knowledgeable, and responsive to us. We are very pleased with the results! We particularly want to thank you for all that you’ve done to guide and support us through the project, which was a totally new undertaking for us. We started out talking to three fine companies, but after a couple of discussions with you it was easy to decide to go with Capitol Granite. You really are great to work with! We have a potential bathroom renovation down the road, and you can be sure that when we get to it we’ll be calling you! Many thanks,

–Steve
April 4, 2014

The new kitchen looks AWESOME and the granite of course tied the entire project all together. I want to say again, THANK YOU for your patience and flexibility in working with me to get the granite installed and modified. Capitol Granite really has been a pleasure to work with, the two guys that did the installation were nothing but courteous and professional throughout the install.Thank you very much for everything and would be happy to work with you and the rest of the folks at Capitol Granite in the future!

–Dan S.
Glen Allen, VA
May 14, 2013

The installers—Dan Seefried and Mike Sodini—were very professional, friendly, polite, and respectful while in my home. I’m very impressed and will recommend Capitol Granite to others.

–Bob and Becky Weakley
Mineral, VA
April 23, 2013

My contract was another company and they sub contracted Capitol Granite to do the job. I live in a condo that has lots of funny angles and my kitchen design was very problematic and I had made the determination that I wanted a particular product … called Cambria and not many people work with it. They made the counter tops and did a lay out but I didn’t like where the seams were and they actually reworked the whole thing so that they could get the job done for me with the seams where I could tolerate them and keep it down to where it would fit in a slab. They were extremely responsive and one guy came out and did the measurements and two guys came and carried this ungodly heavy slab up 3 flights of stairs and installed this thing in a couple of hours and they did a beautiful job. The price was pretty good for what I got. …Once Capitol started working on it, everything went smoothly and they were responsive and they came when they said they would.

–S. Allen
Hampton, VA
April 19, 2013

I wanted to let you know what an excellent job Allen and Kevin did installing our counter tops. They were pleasant, polite, professional and right on time.  They involved us in every decision, and  the seams are flawless. The counters look amazing!  They ran into some difficulty getting the counter to match the height of the stove and instead of putting in shims and glue, they spent at least an extra hour  building up the cabinet tops with lumber so the granite would be stable and we could attach a piece of molding to make it look nice. We appreciated  their willingness to work until the job was done RIGHT, not just fast. Their customer service skills were outstanding and you are fortunate to have them as representatives of your company.

–Barbara Talley
Sandston, VA
December 5, 2012

Thanks for sending such a professional and personable worker (Ben) to make my template. 

Wonderful job today by Kevin and Allen.  Thank you so much.

–J. G. Seaman
December 4, 2012

It looks great! Thanks for precise fabrication and installation.

–Michael Giancaspro
Richmond, VA
October 31, 2012

Arrived on time for appt and did a great job fixing a chip in granite counter top.  We have an unusual color, but the match is undetectable.  Would definitely recommend and will use again.

–Ed Dolan
Manakin Sabot, VA
January 30, 2012